Mifratel maintains your customer relations with care. Acquiring, bonding with and helping customers is our passion. Increasing the satisfaction of your customers is our mission.

A team of over 450 passionate contact centre employees devotes itself to this goal every day.

  • Continuous improvement
  • Result-orientation
  • Integrity
  • Empowerment
  • Open and committed

Mifratel wins Trends Gazellen Ambassador award!

Yesterday, Mifratel was announced by the editorial team at Trends as a 'Trends Gazellen… Read more

Trends Gazellen 2017

Another podium place for Mifratel? Read more

Think Pink at Mifratel

The month of October focusses on the fight against breast cancer. Mifratel would like to… Read more

“Mifratel is a partner we can on count for the flexibility our business needs…”

Isah Cauwenbergh - Proximus

Case

Save Team

Telecom operator lowers its customer churn thanks to our all-round agents Since a change in the law in the telecoms market with customers no longer contractually bound, customer churn had…

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Working at Mifratel

They are there day in day out with great passion. The team that works for us is also a very stable team - the majority of the agents have been there right from the start.

See our vacancies