Mifratel maintains your customer relations with care. Acquiring, bonding with and helping customers is our passion. Increasing the satisfaction of your customers is our mission.

A team of over 850 passionate contact centre employees devotes itself to this goal every day.

  • Continuous improvement
  • Result-orientation
  • Integrity
  • Empowerment
  • Open and committed

New international top player in the customer contact market is named “YOURCE”

Mifratel and the Dutch customer contact companies PCS and FINTREX continue under the label… Read more

Trends Gazelles 2019

Mifratel in the Top Five of Recruiters in East Flanders Read more

Mifratel and PCS join forces

Mifratel and PCS join forces : Creation of a unique Benelux contact center group Read more

"Why do we so enjoy working with Mifratel? The company demonstrates that people do actually make the difference every day."

Dieter Goemyne - Eni

Case

Save Team

Telecom operator lowers its customer churn thanks to our all-round agents Since a change in the law in the telecoms market with customers no longer contractually bound, customer churn had…

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Working at Mifratel

They are there day in day out with great passion. The team that works for us is also a very stable team - the majority of the agents have been there right from the start.

See our vacancies