Mifratel maintains your customer relations with care. Acquiring, bonding with and helping customers is our passion. Increasing the satisfaction of your customers is our mission.

A team of over 850 passionate contact centre employees devotes itself to this goal every day.

  • Continuous improvement
  • Result-orientation
  • Integrity
  • Empowerment
  • Open and committed

Trends Gazelles 2019

Mifratel in the Top Five of Recruiters in East Flanders Read more

Mifratel and PCS join forces

Mifratel and PCS join forces : Creation of a unique Benelux contact center group Read more

Mifratel wins Trends Gazellen Ambassador award!

Yesterday, Mifratel was announced by the editorial team at Trends as a 'Trends Gazellen… Read more

“Mifratel is a partner we can on count for the flexibility our business needs…”

Isah Cauwenbergh - Proximus


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Telecom operator lowers its customer churn thanks to our all-round agents Since a change in the law in the telecoms market with customers no longer contractually bound, customer churn had…

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Working at Mifratel

They are there day in day out with great passion. The team that works for us is also a very stable team - the majority of the agents have been there right from the start.

See our vacancies